Having been with the business since 1997, Tristan became Managing Director of Mila Maintenance and Installation in September 2015.
Tristan’s drive and determination have continued to push the business forward with ‘Innovation’ a key driver for him personally and a key thread underpinning the ethos of the whole company.
(Why we do)
Making people feel safe, secure and warm in their homes by working closely with customers to understand their requirements fully, providing value for money repair or replacement services achieved with empathy coursey and respect, and by contributing to the communities in which we work.
(Want to achieve)
To be recognised by the housing sector, commercial, student accommodation, & care home sectors as the No. 1 specialist contractor for window & door repair, maintenance & installation solutions in England, providing value for money, tiered repair or replacement services, making people feel safe, secure and warm in their homes.
Tristan Cooke's role at Mila Maintenance
In 2016 this emphasis on innovation saw the company win the Housing Innovation Awards ‘Best Repairs and Maintenance Scheme’ for their work with London and Quadrant Housing in which they identified a new way of working, and then implemented it for the benefit of all parties.
It was a fitting reward for the way the whole team thinks and works, we are always looking at ways we can do our job better, even if this means introducing completely new ideas, and at how these new ideas can help our clients and their residents”.
“We are a service business and my style is to constantly look for ways in which we can be smarter in what we do. Everybody wins – us as a business, our clients, their residents, our supply chain partners”.
“Innovation is our lifeblood and we are committed not only to changing the way we work, but hopefully the way others do too. A positive approach to change is really important – it is what has kept us thriving in business for over 30 years and has seen us complete over 1.2 million repairs to date”.
Outside of work
Tristan is a passionate football fan – he has followed Leeds United all his life, but his love of football goes much further. He gave up most weekends for the last 10 years to coach junior teams in the area, and with great success.
Click here to see a blog written by Tristan about his coaching experiences.
“I am no different to most people, I would have loved to have played football professionally, but it wasn’t to be, so I channelled my enthusiasm into trying to train others who potentially could be”.
“I coached a local junior team from under 8’s up to under 16’s, boys and girls and enjoyed it immensely. We had some success over the years and progressed from a team that struggled to pass a ball to one that regularly competed in finals and won league competitions. It is great to see kids progress through the age groups, enjoy what they are doing, and get something out of being a part of a team. Teamwork is a massive asset in any sport, life or work, and I helped them realise that, which turned them into winners on the field and has hopefully given them something which they can take into all other areas of their life”.