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Tina Marsh

Office Manager

Tina Marsh joined Mila Maintenance and Installation in September 2016, when Mila acquired the company she had been working for over the past 8-years.

Tina Marsh's role at Mila Maintenance

As Office Manager, Tina oversees the commercial operations at the site in Folkestone, managing four administration staff.

“After my previous employer sold the business I continued in my role. The owners had developed the business as far as they could, so it was great that Mila Maintenance and Installation came along and invested in an acquisition.

“My experience of working in the new structure has been challenging, and coming from a small family-run business to working for a larger company has been somewhat daunting at some points. However, I am enjoying my time and getting my teeth into all aspects of the role.

“Although, presently our client-base has remained the same, the operational side of the business has seen some changes; the introduction of new software systems and processes to help improve our offering and bring them in-line with the rest of the business. This has been a massive learning curve for me and my staff, but overall the long-term benefits will mean our operation will be slicker and offer customers a better all-round service.”

Tina looks forward to developing her role further in the organisation with the assistance of her new colleagues

Outside of work

Tina has a great passion for travelling and confesses that although she enjoys her job, it helps her to achieve her dream vacations and working hard benefits her to finance the trips.

“I have been to many places in the US including New York, Las Vegas, Orlando and Miami, but I must admit more recently I fell out with America and have started to visit places around Europe.

“My current favourite place is a resort on the coast of mainland Spain. I have a planned visit soon and hoping to take my mother there. It would be my ideal place to retire to, if ever I’m in the position!”

Tina is very big on family life, and although has no children of her own, loves spending weekends with her brother and her baby niece.

“I visit my family most weekend, we are a very close family and I enjoy spending time with my mother and brother whenever I can.”

“It was a fitting reward for the way the whole team thinks and works, we are always looking at ways we can do our job better, even if this means introducing completely new ideas, and at how these new ideas can help our clients and their residents”.

Tristan Cooke on Mila Maintenance winning the 2016 Housing Innovation Awards ‘Best Repairs and Maintenance Scheme’