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Mila Maintenance, our services, our clients and their residents

Mila Maintenance and Installation has launched an exciting new initiative using # (hashtags) featuring its key products, services and values to help raise awareness of what it offers in the market. Managing Director, Tristan Cooke takes up the story “We all know that social media plays a big part in...

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175 Years and Counting

Mila Window and Door Maintenance has over 175 years of combined employee experience repairing and maintaining windows and doors in the Housing Association sector; and as Tristan Cooke tells us, there is simply no substitute for experience. “In...

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Mila Maintenance Underpins Group Growth

Sales growth at Mila Window and Door Maintenance helps Arran Isle become one of the fastest growing UK Companies Mila Window and Door Maintenance has played an important part in the growth story of our parent group, Arran...

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Mila proud to achieve one of the first SSSTS certifications

We're happy to report that Mila Maintenance's Senior Contracts Administrator, Dean Bradford, was last week one of the first to achieve the relatively new Site Supervisors’ Safety Training Scheme certification. The two-day course introduces site supervisors to their...

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On The Ball For Local Children

Mila Maintenance is delighted to be the sponsor of local youth football teams encouraging children to actively participate in sport outside of school hours. Speaking for Mila Maintenance Business Manager Tristan Cooke who plays an active roll with...

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Mila Maintenance delighted to announce appointment of Will Chan as Business Development Manager

Mila Maintenance delighted to announce appointment of Will Chan as Business Development Manager Mila Window and Door Maintenance is delighted to announce the appointment of Will Chan to the new position of Business Development Manager. Will comes from...

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Mila Maintenance proud to be a ‘Kidsafe’ sponsor

Maintenance Director for Mila Windows and Door Maintenance Dave Cooke has announced that the company has become the latest big name sponsor of the growing Kidsafe initiative. Designed to enable schools to provide information and learning for youngsters...

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100% performance rating for London and Quadrant Housing in May and June

Mila Maintenance has hit a 100% performance rating for the second consecutive month for London and Quadrant Housing. With 10% of calls deemed to be ‘emergency or critical’ and requiring a two hour response time and a 24...

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Maintaining a maintenance contract at over 99% satisfaction

What does it take to maintain a maintenance contract at over 99% satisfaction? Mila Window and Door Maintenance’s achievement of 99.44% on time performance for London and Quadrant Housing across more than 8,000 jobs in 12 months is...

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What we have learnt from maintaining a 1,000,000 windows and doors

What we’ve learnt from maintaining 1,000,000 windows and doors – advice for TPAS residents I’d like to introduce myself; my name is Dave Cooke, I am the Maintenance Director for Mila Window and Door Maintenance. Our philosophy is...

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Mila Maintenance sponsors major awards at TPAS Northern

Maintenance Director Dave Cooke was proud to present the award for ‘Tenant Liaison Officer of the Year – Landlord’ at the April 2014 TPAS Northern Awards Dinner. The last of the regional heats of the TPAS 2014 Awards...

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What makes a good maintenance contractor in 2014?

Mila Maintenance last year completed 25 years of providing repairs and maintenance services to the social housing sector.  We asked Maintenance Director Dave Cooke ‘what makes a good maintenance contractor in 2014?’ His answers give some insight into...

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Planned maintenance of windows and doors can extend their serviceable life and deliver outstanding cost savings

Planned maintenance of windows and doors can extend their serviceable life and deliver outstanding cost savings Dave Cooke Maintenance Director of Mila Window and Door Maintenance tells us how after 25 years in business they can offer social...

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1,000,000 satisfied customers….

In the autumn of 2013 Mila Window and Door Maintenance completed their 1,000,000th job. It was an extraordinary achievement reached after 25 years of working with social housing providers and commercial buildings managers throughout the length and breadth...

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Maintaining the same standard for 25 years

When Dave Cooke, then of Mila Hardware approached his bosses in the autumn of 1988 to suggest that he set up a completely new division to maintain hardware on window and door installations in the Housing Association market,...

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Tenant Central

The government’s new ‘Tenant Central’ will have a significant impact on the future of social housing maintenance As the government’s Tenant Central training programme starts to click into gear, Dave Cooke Maintenance Director of Mila Window and Door...

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High Rise Housing is not a failed social experiment

A recent think tank suggestion that high rise housing should simply be demolished is impractical and does not look for alternative ways to address the issues of this kind of accommodation. Dave Cooke, Maintenance Director of Mila Window...

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Window maintenance programme offers cost savings for Hanover Housing

Mila Maintenance, which is one of the UK’s only specialist window and door maintenance companies, carried out repairs to deteriorating PVC-U windows in more than 60 properties in two retirement schemes. This included replacing loose or defective handles and friction hinges, replacing both weather strip gaskets to eliminate draughts and any defective double glazed units, and adjusting and lubricating the sashes and hardware so that the 10 year old frames performed virtually like new.

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