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Mila Maintenance, our services, our clients and their residents

Mila Maintenance and Installation has launched an exciting new initiative using # (hashtags) featuring its key products, services and values to help raise awareness of what it offers in the market. Managing Director, Tristan Cooke takes up the story “We all know that social media plays a big part in...

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Sponsoring The Excellence In Contractor Engagement Award

Mila Maintenance is delighted to be a TPAS Awards sponsor for the third year running.  At the TPAS Southern Awards they will be the main sponsor of the ‘Excellence in Contractor Engagement’ initiative, a new award aimed at celebrating...

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Housing Innovation Awards recognition endorses culture and working practices

“We are delighted to be recognised in the Housing Innovation Awards announced last week. That we have been recognised in two categories – ‘Repairs and Maintenance’ and ‘Most Innovative Contractor’ is a great boost for everybody who works...

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Multi-Skilled Operatives Vs Specialist Contractors

Tristan Cooke Managing Director of Mila Window and Door Maintenance considers the relative value of using Multi-Skilled Operatives against Specialist Contractors. “In the interests of fairness I should say from the outset - our business is a specialist...

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Mila Maintenance helps Arran Isle win recognition from Sunday Times

For the second year in succession, Mila Maintenance’s parent company Arran Isle has been named as one of the UK’s fastest growing mid-market private companies in the Sunday Times’ prestigious Top Track 250 list. Coming in at number...

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28 years later….

With October seeing the retirement of Dave Cooke, one of the sector supply chain’s best known faces we thought it would be good to hear his thoughts on 28 years working for Mila Window and Door Maintenance. Dave...

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Measure ‘First Time Fix’ for the best maintenance results

Mila Window and Door Maintenance has been working in the social sector for nearly 30 years carrying out more than 1.1 million repairs; they operate to a resident satisfaction rate of over 98% - but it is the...

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News Post
Will The Rent Decrease Affect Housing Associations?

There is a lot of on-going conjecture as to what impact the rent reduction for Housing Associations is going to have on their ability to maintain services. Recent high profile articles in a national newspaper expressed the concerns...

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Mila Maintenance chosen by Shepway

Resident care and social value key drivers for new Shepway District Council window and door repairs and maintenance contractor. Mila Window and Door Maintenance has been chosen as the new partner to carry out repairs and maintenance for...

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First Time Fix – delivering transparent measurable results for our clients, their residents, and ourselves.

Tristan Cooke Managing Director for Mila Window and Door Maintenance explains why introducing a new transparent measure into their operation is good for clients and their residents, and themselves. The repairs and maintenance specialist has been working in...

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A man with a van

Rightly or wrongly it isn’t every day that the term ‘a man with a van’ is used as the basis of a success story – but in the case of one young man working for social housing repairs...

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Sporting Chance

Mila Window and Door Maintenance is delighted to announce that it is supporting a new under 8’s football team – Staincross Rangers by providing the kit for their inaugural season in the local Charles Rice 5-a-side League. Tristan...

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‘Replacing’ windows is no longer the automatic choice for specifiers

Having started a programme of repairing and maintaining windows and doors nearly 30 years ago it feels like ‘over night success’ has just come the way of Mila Maintenance. Tristan Cooke Business Manager for the company explains how...

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Robust supply chain key to delivery of sustainable maintenance performance

Leading social housing specialist contractor Mila Window and Door Maintenance highlight a robust supply chain as a key factor in their industry leading performance levels. Averaging over 98% on time completion rates across the entirety of their client...

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Group growth driven by 98.4% resident satisfaction

2014 was a year of growth for the Arran Isle Group, and we at Mila Maintenance have played no small part. Our performance is up by 56% year on year and this is down to a number of...

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New apprentices underpin social sustainability for Mila Window and Door Maintenance

Social Housing repairs and maintenance specialists Mila Window and Door Maintenance has engaged two new apprentice site engineers as a part of its long term sustainable approach to business. The company which provides its clients with repairs and...

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New pioneering “Regeneration” Solution for High Rise Windows

For the company which recently hit a target of 95% in the CIPS Sustainability Index the new product offering is the latest in a long line of sustainable solutions it provides to the social housing sector. The new...

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Fuel poverty a hot topic once again in the cold weather

Will Chan Business Development Manager for social housing window and door repairs and maintenance specialists Mila Maintenance considers the options available to land lords in response to a recent report which suggests that the UK generally is only...

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95% rating on CIPS Sustainability Index for Mila Maintenance

Social Housing repairs and maintenance specialist Mila Window and Door Maintenance has hit a 95% rating in the CIPS Sustainability Index. Asked to undertake the review by key client London and Quadrant Housing, Mila Maintenance hit a target...

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News Post
Excellence In Contractor Engagement Award

Mila Maintenance is delighted to be a TPAS Awards sponsor for the second year running.  At the TPAS Southern Awards they will be the main sponsor of the ‘Excellence in Contractor Engagement’ initiative, a new award aimed at...

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Mila Maintenance gear up to offer access control

Mila Maintenance the leading provider of repairs and maintenance services to the social housing and commercial building sectors is delighted to announce the appointment of Andy Faulkner as Electrical Services Engineer. Andy is a timed served and fully...

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Every day something new….Part 2

For a maintenance company which has been operating for 27 years you would think there is nothing new to find…you couldn’t be more wrong. The technical team at Mila Maintenance recently discussed the issues they regularly face when...

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News Post
Every day something new….Part 1

For a maintenance company which has been operating for 27 years you would think there is nothing new to find…you couldn’t be more wrong. The technical team at Mila Maintenance recently discussed the issues they regularly face when...

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