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New standards of excellence on CIPS Sustainability Index.

Mila Window and Door Maintenance has achieved new standards of excellence for the third year running on the CIPS Sustainability Index.

As a business which specialises in providing solutions to make social housing assets more sustainable over the long term it is perhaps no surprise that we have scored so highly in the index once again.

But to say we are delighted to have improved from an already very high overall score of 94% is an understatement.

THE INDEX COVERS THE THREE MAIN PILLARS OF SUSTAINABILITY

Social, economic and environmental, and measures how we perform as a business; it also benchmarks us against other businesses of a similar size in the same sector.  It is a great mechanism for us and pushes us to improve year on year.

To achieve the perfect score of 100% for our environmental performance this year, and 98% for our social performance are the two stand-out figures for me, and especially as these are things which are particularly close to my heart.

WE WOULD EXPECT IN PRINCIPLE TO SCORE HIGHLY WITH REGARDS TO SUSTAINABILITY
At the end of the day the essence of what our business is about is to repair and to maintain rather than to throw away.

But the extra care we take to protect and support the environment through our approach to business, and the interest we take in the communities in which we work shows that we are a business fully committed to all stakeholders who we engage with in our day to day operations.

It is rewarding to have this recognised by an independent review system.

By providing clients with repairs and maintenance services for windows and doors rather than them having to undertake full and costly replacement, sustainability very much underpins the company approach and purpose.

But we must of course maintain these levels in the future.  I have little doubt that we will do our best; we have always been committed to the same ethos, and we will continue to look for ways to offer our clients and their residents even better solutions and working practices.

WE ARE REALLY PLEASED WITH THE OUTCOME OF THIS YEAR’S CIPS INDEX

Maintaining our high score through continuing to run a well-managed business will be as much a focus for us as maintaining windows and doors in our client’s properties, and maintaining the high levels of customer satisfaction and operational delivery which we currently do.

Mila Window and Door Maintenance are specialists in working in social housing and commercial buildings.  They have completed over 1.1 million repairs in nearly 30 years of trading.

For more information on the range of services available from Mila Window and Door Maintenance visit www.milamaintenance.co.uk or call us on 0808 100 8881

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