Mila Maintenance’s broad expertise means that we have been able to maintain windows at all of these schemes – whether that means using scaffolding or simply providing a reassuring friendly service when accessing properties from inside; and it have been able to draw upon our knowledge of the market to provide repairs in any type of profile system or to any type of hardware.
We demonstrated that a planned cyclical maintenance programme would be more cost effective and more appropriate for the needs of the association’s tenants and it has proved an overwhelming success.
All of the benefits which Mila Maintenance seeks to communicate about our service has been evident in our partnership with Hanover. Our primary aim has been to extend the serviceable life of the windows and doors in the association’s properties and this it has achieved through using our team of NVQ qualified maintenance engineers to identify and solve problems before they even become an issue for tenants or scheme managers.
Mila Window and Door Maintenance has delivered a 95% reduction in responsive window repairs for Hanover Housing Association over the past eight years.
As part of the Mila Hardware group, Mila Maintenance has access to a profile database, profile drawings and samples stretching back 30 years which means that our engineers can identify the right combination of frame and hardware from more than 500 possible combinations and can complete the repair successfully. If hardware is no longer available, then we recommends an appropriate alternative and can even arrange for a suitable replacement to be manufactured.