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Danielle Willis

Billings & Collections Administrator

As Sales Process Administrator I am the same as the rest of the team in that I have a wide range of duties, and every day is different.

Danielle Willis's role at Mila Maintenance

Among my key roles are financial tasks which include raising valuations and invoices and liaising with our customers in advance to agree details so that our paperwork is as they expect it. This helps ensure our payments are received in a timely manner.

Once these tasks are complete, I have a number of other duties within my role which support other members of the team, such as record keeping and workwear ordering.

One of the great things about being at Mila Maintenance and Installation is that I am genuinely part of team, all focussed on achieving the company goals, and having a great atmosphere in the office really helps us to do that. When you have completed over 1.2 million repairs as a business these things are important, and will help us to achieve more in the future.

“It was a fitting reward for the way the whole team thinks and works, we are always looking at ways we can do our job better, even if this means introducing completely new ideas, and at how these new ideas can help our clients and their residents”.

Tristan Cooke on Mila Maintenance winning the 2016 Housing Innovation Awards ‘Best Repairs and Maintenance Scheme’
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