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Blogs

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Managing Director Tristan Cooke and Estimator and Bid Writer Rick Awdas share their thoughts on key issues of the day.

Latest Featured Blog
Have your say….

Members of the Mila Maintenance team in Folkestone recently attended the East Kent Housing residents ‘Have Your Say Day’. They joined some of the other contractors working with East Kent Housing at one of the local estates in Hythe, and were on hand to meet with residents and talk to...

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Have your say….

Members of the Mila Maintenance team in Folkestone recently attended the East Kent Housing residents ‘Have Your Say Day’. They joined some of the other contractors working with East Kent Housing at one of the local estates in...

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Time to say goodbye to one of our stalwarts

It is always sad when someone you have worked with for many years leaves your business. September saw our General Manager Chris France take retirement after nearly 30 years working for Mila Maintenance and Installation. His knowledge will...

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Team Building

I had decided some time ago that we needed to refresh the team page on our website; to introduce new members of our team to our customers; to make the whole thing a bit more personal so that...

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One piece of resident feedback says it all

As a business we have always made showing courtesy and respect to residents our number one priority when we go out to site. I have said many times before, and we instil into our engineers, that we are...

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Lessons still not being learned when it comes to Fire Safety

Dean Bradford is one of the Contracts Managers for Mila Maintenance and Installation and has a particular interest in the installation of fire safety measures. Having attended BM Trada training courses, he is the company’s appointed specialist when...

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Practical Training underpins our status as a specialist contractor

I have spoken often about the importance of specialist contractors dealing with the repairs and maintenance of windows and doors rather than MSO’s.  I have also, always started this conversation by stating that of course, as a specialist...

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What does a typical week look like for us?

Well here we are again at the outset of another week, and while no two days are the same, let alone two weeks, we do have a reasonably good handle on what a typical week looks like now...

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Resident Care is a key driver in our business

As many of you know, one of the key drivers in our business is how we look after the residents in whose homes we work. For many years we have made a great effort to find effective ways...

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A review of fire and ventilation arrangements highlighted some unforeseen problems on an 11 storey high rise block in Newham.

An interesting development on an 11 storey block in Newham recently showed us once again that there are inherent problems in the design of many buildings which still need to be addressed Originally, we were engaged to carry...

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Fire safety is a critical part of a wider commitment to resident safety

I have written previously about my dismay that it took the well documented tragic events of 2017 to make some people take the issue of resident safety seriously. Even now there are those who continue to cut corners...

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The change of seasons brings a change to the challenges faced by residents where their health, safety and well-being are concerned

Easter traditionally signals a change to the seasons in people’s minds – winter, the dark nights and bad weather fade away, to be replaced by a warmer climate, lighter nights and a more relaxed frame of mind. But...

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The subject of Residential Care will be top of the agenda for a very long time

With the number of care homes in the UK on the increase to cope with the demands of an ageing population, the whole topic of later residential life care will be at the top of the agenda for...

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Resident Safety is now top of the agenda

I am not alone in wondering why it has taken recent tragic events to raise the issue of resident safety to the top of the agenda. As a specialist social housing repairs and maintenance contractor, we have made...

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Security impacts all areas of our life in the modern world

It is National Home Security Month and Will Chan Business Development Manager for Mila Window and Door Maintenance looks at the wider issue of security in the modern age. If you had said the word ‘security’ to someone...

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The timing of Fire Door Safety Week this year could not be better

I don’t particularly need to refer back to the tragic events of earlier this year as the start point for talking about fire door safety, and fire safety in general. As the owner of a flat in a...

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New standards of excellence on CIPS Sustainability Index.

Mila Window and Door Maintenance has achieved new standards of excellence for the third year running on the CIPS Sustainability Index. As a business which specialises in providing solutions to make social housing assets more sustainable over the...

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Looking Ahead to CIH Conference Manchester

Europe’s largest Housing event takes place on the 27th June and I am looking forward to attending with Will Chan, Business Development Manager for South of England.  The event is a great opportunity to meet with other stakeholders...

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CIH Manchester 2017 – Thoughts from day one

The CIH Conference in Manchester started Tuesday and as the biggest event for our clients in the Social Housing sector I always enjoy attending to network with our valued customers, both Housing Associations and contractors and to get...

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Tendering Exercises – the race to the bottom continues

Not for the first time recently I was reminded of the famous saying by legendary Astronaut John Glenn who, early into the space programme in the 1960s said, “As I hurtled through space I felt exactly how you...

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Will the new Homes and Communities Agency drive for greater efficiency in maintenance support the role of specialist contractors over MSO’s?

With the Homes and Communities Agency’s new sector scorecard approach about to be trialled favouring planned maintenance against reactive on a 70/30 split as a benchmark indicator of efficiency, and the results of an Incommunities survey showing a...

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Landlords may need to consider upgrading single glazed windows to continue renting out their properties.

NEW MINIMUM ENERGY EFFICIENCY STANDARDS The deadline for compliance has passed that will require any properties rented out in the private rented sector to have a minimum energy performance rating of E on an Energy Performance Certificate (EPC)....

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10 years later – on the journey to becoming a professional footballer

I have spoken before about how the real benefit of social value initiatives will only be seen in the longer term. When I made this comment back in 2016 little did I know that my words were about...

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