“It was a fitting reward for the way the whole team thinks and works, we are always looking at ways we can do our job better, even if this means introducing completely new ideas, and at how these new ideas can help our clients and their residents”.
Alan Bouttell is one of Mila Maintenance and Installation’s contract managers. Based in Barnsley he has over 25 years experience in the Fenestration Industry having started out as a fabricator of PVCu and Aluminium windows and doors, and has progressed through the industry to become a senior Contract Manager.
Having spent the majority of my career in the same industry you won’t be surprised to learn that I am really passionate about it, and from this comes a real desire to ensure that our clients always receive the highest and most professional levels of service.
As a Contract Manager my role is really varied, and I also particularly enjoy the interaction with our teams of engineers on the ground. Giving them the support they need is really important and listening to the challenges they face – whether technically or logistically – is important to ensure we all perform to the highest level.
We can all learn, and as a business we are committed to constantly improving everything we do.
Listening to our clients, our engineers and the residents in whose homes we work means we are receiving feedback all the time across all areas of our business. This helps us to keep improving and keep innovating new solutions to support them all.