When windows and doors have been installed for a period of time it is likely that seals particularly will no longer have their original manufactured elasticity and integrity.
It’s 30 years since Mila Maintenance and Installation started trading. In that time we have completed over 1.2 million repairs and worked on over 300 different specifications. We are in every sense a specialist contractor, working on windows and doors in the social housing and commercial sectors.
At our heart is a set of principles which sees us put residents first, and a culture which drives us to keep looking for ways of doing things ever more efficiently.
We didn’t want to let the anniversary of 30 years of continuous trading pass us by without asking some of those who have been with us since the outset about their journey, and some of those who have joined us more recently about what they have found and are looking to achieve in their career with us.
I hope you enjoy the read, and as always, let us know your thoughts….
Tristan Cooke, Managing DirectorWHY NOT SEND US A MESSAGE TO HELP US CELEBRATE OUR 30TH ANNIVERSARY?
Congratulations the 30 years knowledge and experience was clearly demonstrated in our recent work together which was excellent – all the best for the future.
Congratulations on reaching your 30th anniversary. The first time I met the Mila team they came over as being a professional and reliable company and they didn’t disappoint. Mila have continued to give us a first class service providing an excellent service on site and also providing detailed cost information to assist in our budget preparations. Well done to all involved.
Good to hear from you & Congratulations on your 30th Anniversary!
Many congratulations on the 30th Anniversary, and wish you many more successful years.
Wishing you all a very Merry Christmas and a Happy and Prosperous New Year!
Congratulations to you all – to have traded continuously for 30 years in such a challenging environment is an amazing achievement, and is in no small part down to the culture you have developed of always looking for ways to do what you do better and smarter.
Good luck for the future.
Wonderful to read the comments from the Mila Maintenance staff on the history and ethos of the company from starting in 1988 to where they are today, 30 years on.
30 years of hard work and with the right approach, GQA Qualifications are proud to have been involved in people development with Mila Maintenance for a good chunk of that 30 years, with our vocational qualifications being implemented since 2001.
Congratulations to all the team on the Thirty Years.
Congratulations on 30 years in the industry, look forward to working with MILA again in the future.
Congratulations to you all on thirty years of trading. Was a pleasure working with you.
Best Wishes for the future.
Congratulations enjoyed working with Dave and all the team well done on all the work you done in Sunderland it was a pleasure working with you
Congratulations on the phenomenal achievement of hitting the major milestone of 30-years trading. I have referred countless clients to Mila Maintenance over the years. Dave Cooke’s vision and execution of the services provided is well received and unique. The Mila Maintenance team continue deliver proactive and reactive services across the UK.
Congratulations on achieving such a commendable milestone. Its easy to see why as you have carried out repairs here at Empire Square for several years and the level of service has always been excellent.
Well done and Thank You all
Congratulations to you all , the team, at Mila Maintenance and the people that have been part of the journey of a fantastic achievement of 30 years of Mila Maintenance trading.
Well done Tristan!
Thank you for dealing with our demands throughout the year, which, I know, are sometimes challenging, but you always deal with them in a professional manner, Thank You
Former Maintenance Director
Starting a business based on a gut instinct isn’t the norm – but it was 1988 and it seemed like a plan.
You can imagine going to a board meeting today and asking for permission to start up a business based on a gut instinct…it would be a very short meeting. But in 1988 things were different. I was working as a technical services manager for Mila Hardware, and my experiences out on site and my instincts were telling me that any industry selling ‘no maintenance’ products was storing up trouble for itself.
The key to a successful business is to constantly review performance and find ways of improving it
“It is a remarkable achievement to be able to mark our 30th anniversary of trading” says Tristan Cooke, Managing Director of Mila Maintenance and Installation. Against a background of multiple recessions over that period, and the numerous major challenges that the Social Housing sector particularly has faced, it is extraordinary.
At the start we had three people, one van and one not very mobile phone.
Chris France, now General Manager at Mila Maintenance and Installation, was one of the first to join the team. With 27 years-service behind him, the 30th anniversary of the company marks an important milestone.
You could be forgiven for thinking that after 23 years in the job, there would be nothing new to see.
You could be forgiven for thinking that after 23 years in the job, there would be nothing new to see. But the opposite is the case for Senior Contracts manager Richard Smith.
We have spoken a lot about the fact that we have worked on over 300 individual hardware specifications over the years, but if anything, the rate at which we are coming across new ones each week is increasing.
Evolving our processes and procedures is quite literally a never-ending journey
Sarah Whitaker is office Manager at Mila Maintenance and Installation. Her 17 years at the company make her one of the longest serving members of the team, and the projects she has managed during that time has seen the company evolve into a highly efficient organisation managing over 600 individual jobs per week.
The opportunity to undertake training to open up new avenues for the business is the great attraction for me
Dean Bradford is one of Mila Maintenance and Installation’s contract managers. Based in Sheffield he spent the first five years of his time with the company on sites in London where the daily challenges of managing large contracts whetted his appetite for personal development and how this might benefit the company by opening up new avenues for business.
Estimator & Bid Writer
Looking to build on the foundations we have laid
If there is one thing I have learnt in my relatively short time at Mila Maintenance and Installation, it is that nobody sits back thinking that after 30 years we have got it right. Far from it, everybody from the top down is always looking at what we can improve, how can we make things better for our clients, and for ourselves.
Customer Service at the heart of everything we do
I think it’s fair to say that I really am a newcomer to the organisation says Folkestone office manager Tina Marsh, quite literally.
I was a part of the company that Mila Maintenance and Installation took over a couple of years back as they started to grow their business in the South East.
Operations Manager - South
A passion for training and people development
Whilst I am a relative newcomer to Mila Maintenance and Installation, I know I share their values. I have a real passion for training and people development, and I know this is something the company tried to promote through its adoption of the earliest types of social value projects.