Mila Maintenance & Installation offer a range of value for money repair and maintenance solutions to the social housing and commercial buildings sectors.

MAKING PEOPLE FEEL SAFE, SECURE AND WARM IN THEIR HOMES

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MILA MAINTENANCE and INSTALLATION
Specialists in Social Housing
and Commercial Buildings

At Mila Maintenance and Installation Specialists we fully understand that success comes from working with great partners. Our performance success depends on having a robust supply chain to support us, and developing this is something we have worked hard on over many years; training and qualifications providers ensure that all our staff remain fully up to date with all the latest regulations which affect their day to day jobs; and a range of key specialist suppliers for very specific projects and niche technical solutions which are suited to our skills.

I received a call from the resident at 69 Macoma Road to say a Big Thank You to Mila Maintenance for sorting out the windows at the property. They have just completed the job and she said that the did a really good job and the windows look amazing!

Kain Roach Maintenance Team Manager, L&Q Direct Maintenance

I want to send a big compliment to the contractors who attended my scheme. They were so polite and professional and completed the job in hand with ease.

Michelle IIdam Scheme Manager, Anchor Trust, Bishop Auckland

P.s. you’re guys are doing a brilliant job- happy residents here.

Janette Rix Resident, Hanover Housing

Having spoken to a number of customers yesterday at Eglinton Tower residents meeting I would like you to pass on there thanks and appreciation to your team. The tenants are extremely happy with your staff and have stated that everyone is very friendly and accommodating.

Julie Cardy Neighbourhood Housing Manager, Gentoo

Catherine would like to forward a compliment for a gentleman named Tod who visited her home to repair her window catches. She states that she can now use these to allow air to flow into the property and ventilate the rooms. Catherine mentioned that Tod's attitude when on site was polite and professional. She says that he called her this morning prior to attending and the appointment was convenient.

Catherine Resident,

I am emailing you regarding two mail workmen who visited my property this morning to fix my patio door. What an excellent example of courteous, polite professional gentlemen. Please pass on my sincere thanks and I hope you give them both the praise they deserve.

Helen Leigh Holm Court, Salford,

Case StudyNottingham Trent University

You may also be interested in our case study about Homes for Haringey

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Helen Leigh Holm Court, Salford,

Catherine Resident,

For a number of years I had been considering the wasteful nature of replacing the whole window when only certain components were worn out. Mila Window and Door Maintenance offered a refurbishment service which addressed that issue.

Following the success of this project I am looking into the feasibility and savings possible if the model was expanded to low rise dwellings.

Norman Smyth Asset Manager, Amicus Horizon

I just wanted to say from the start of the phone call from Mila Maintenance, advising me that the repair that would be carried out, then yesterday with the engineer arriving on time, smartly dressed, friendly and very helpful, even going the extra mile and helping to check that all the other windows in my flat were working etc. Sarah the office manager called and kept me informed via email and mobile it was a great service all round.

The engineer was very polite and was very careful when working in my rooms, please pass all this on to his manager.

Mr David Kearney Resident, Hastoe Housing

Julie Cardy Neighbourhood Housing Manager, Gentoo

Latest Blog

Have your say….

Members of the Mila Maintenance team in Folkestone recently attended the East Kent Housing residents ‘Have Your Say Day’. They joined some of the other contractors working with East Kent Housing at one of the local estates in Hythe, and were on hand to meet with residents and talk to...

Our KPIs

To the left are some of our Key Performance Indicators. Click on the icon for more information and further data.

Our Team

Senior Management Team

The Senior Management Team comprises of Managing Director, Tristan Cooke, and Financial Director, Nick Goodier.

Project Management Team

The Project Management Team is made up of our Contracts Managers and Office Managers who between them have years of experience in their specialist fields. Their focus is on providing outstanding technical solutions and excellent customer service.

Customer Service Support Team

Our Customer Support Team look after our clients and their residents and liaise with our technical and site teams to ensure that all our jobs run to the highest standards.

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MILA MAINTENANCE and INSTALLATION Specialists in Social Housing and Commercial Buildings