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Mila Responsive Window & Door Maintenance

For larger clients where the scale of the housing stock means that there are on-going daily requirements for repairs and maintenance

Included in the Mila Responsive Window & Door Maintenance Package

Our Mila Reactive Maintenance Programme is for larger clients where the scale of the housing stock means that there are on-going daily requirements for repairs and maintenance to windows and doors.

Our package embraces working with clients who have ‘Category 1’ requirements, to respond and complete repairs within 24 hours, and clients who have a range of ‘categories’ with completion times dependant on the nature of the particular repair required.

Included in the Mila Reactive Maintenance Programme

  • We will work with you to develop a bespoke service level agreement which takes account of response times for different repair and maintenance requirements – from emergency call outs to planned minor works
  • We will respond to any issues reported and dependent upon what we find we will ease, adjust, and lubricate, replace faulty seals broken or damaged handles, hinges or locks, and provide replacement sealed units
  • We will work to client driven and agreed response times and monitor progress and performance on a monthly basis
  • We will guarantee works for 12 months in terms of the functionality of hardware and extend manufacturers warranties for replacement seals and sealed units
Interested in how we can help? Call us on 0808 100 8881 and see what we can offer
A man with a van

Posted On : September 10th 2015

Posted By : Mila Maintenance

Posted In : News and Social Value

Rightly or wrongly it isn’t every day that the term ‘a man with a van’ is used as the basis of a success story – but in the case of one young man working for social housing repairs and maintenance specialists Mila Window and Door Maintenance it certainly is. Lewis Sage is a great case study for those in the...

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