Mila Maintenance - All Priorities & All Categories - L&Q KPIs - 2016
| Month | % On Time |
|---|
| Jan 2016 | 98.86% |
| Feb 2016 | 95.39% |
| March 2016 | 92.75% |
| April 2016 | 92.70% |
| May 2016 | 98.19% |
Priority E – Cat 1 – 1 Day – Target 95%
| Month | No. | On Time | % |
|---|
| Jan 2016 | 28 | 28 | 100% |
| Feb 2016 | 16 | 16 | 100% |
| March 2016 | 19 | 19 | 100% |
| April 2016 | 23 | 23 | 100% |
| May 2016 | 16 | 16 | 100% |
Priority U – Cat 2- 5 Days – Target 92%
| Month | No. | On Time | % |
|---|
| Jan 2016 | 7 | 7 | 100% |
| Feb 2016 | 1 | 1 | 100% |
| March 2016 | 0 | 0 | 0% |
| April 2016 | 2 | 2 | 100% |
| May 2016 | 4 | 4 | 100% |
Priority R – Cat 3- 20 Days – Target 92%
| Month | No. | On Time | % |
|---|
| Jan 2016 | 159 | 158 | 99.37% |
| Feb 2016 | 150 | 146 | 97.33% |
| March 2016 | 148 | 139 | 93.92% |
| April 2016 | 156 | 152 | 97.44% |
| May 2016 | 151 | 150 | 99.34% |
Priority X – Cat 4- 40 Days – Target 95%
| Month | No. | On Time | % |
|---|
| Jan 2016 | 69 | 67 | 97.10% |
| Feb 2016 | 50 | 44 | 88.00% |
| March 2016 | 65 | 60 | 92.31% |
| April 2016 | 93 | 78 | 83.87% |
| May 2016 | 50 | 47 | 94.00% |
Mila Maintenance - All Priorities & All Categories - L&Q KPIs - 2015
| Month | % On Time |
|---|
| Jan 2015 | 98.97% |
| Feb 2015 | 99.07% |
| March 2015 | 99.82% |
| April 2015 | 99.24% |
| May 2015 | 98.27% |
| June 2015 | 95.96% |
| July 2015 | 97.41% |
| August 2015 | 99.28% |
| September 2015 | 97.82% |
| October 2015 | 97.47% |
| November 2015 | 98.01% |
| December 2015 | 98.14% |
Priority E – Cat 1 – 1 Day – Target 100%
| Month | No. | On Time | % |
|---|
| Jan 2015 | 45 | 45 | 100% |
| Feb 2015 | 43 | 43 | 100% |
| Mar 2015 | 51 | 51 | 100% |
| Apr 2015 | 40 | 40 | 100% |
| May 2015 | 45 | 45 | 100% |
| June 2015 | 58 | 58 | 100% |
| July 2015 | 61 | 61 | 100% |
| August 2015 | 46 | 46 | 100% |
| September 2015 | 45 | 44 | 97.78% |
| October 2015 | 31 | 31 | 100% |
| November 2015 | 43 | 42 | 97.67% |
| December 2015 | 25 | 25 | 100% |
Priority U – Cat 2- 5 Days – Target 96%
| Month | No. | On Time | % |
|---|
| Jan 2015 | 6 | 6 | 100% |
| Feb 2015 | 5 | 5 | 100% |
| Mar 2015 | 8 | 8 | 100% |
| Apr 2015 | 8 | 8 | 100% |
| May 2015 | 7 | 6 | 85.71% |
| June 2015 | 5 | 4 | 80% |
| July 2015 | 7 | 7 | 100% |
| August 2015 | 6 | 6 | 100% |
| September 2015 | 4 | 4 | 97.78% |
| October 2015 | 11 | 11 | 100% |
| November 2015 | 11 | 10 | 100% |
| December 2015 | 4 | 4 | 100% |
Priority R – Cat 3- 20 Days – Target 96%
| Month | No. | On Time | % |
|---|
| Jan 2015 | 360 | 359 | 99.72% |
| Feb 2015 | 336 | 336 | 100.00% |
| Mar 2015 | 335 | 336 | 99.70% |
| Apr 2015 | 226 | 226 | 100% |
| May 2015 | 240 | 236 | 98.33% |
| June 2015 | 293 | 291 | 99.32% |
| July 2015 | 321 | 320 | 99.69% |
| August 2015 | 229 | 229 | 100% |
| September 2015 | 294 | 291 | 98.98% |
| October 2015 | 340 | 338 | 99.41% |
| November 2015 | 261 | 259 | 99.23% |
| December 2015 | 232 | 229 | 98.71% |
Priority X – Cat 4- 40 Days – Target 96%
| Month | No. | On Time | % |
|---|
| Jan 2015 | 266 | 260 | 97.74% |
| Feb 2015 | 153 | 148 | 96.73% |
| Mar 2015 | 160 | 160 | 100% |
| Apr 2015 | 120 | 117 | 97.50% |
| May 2015 | 113 | 111 | 98.23% |
| June 2015 | 189 | 170 | 89.95% |
| July 2015 | 151 | 138 | 91.39% |
| August 2015 | 133 | 130 | 97.74% |
| September 2015 | 115 | 109 | 94.78% |
| October 2015 | 92 | 82 | 89.13% |
| November 2015 | 87 | 83 | 95.40% |
| December 2015 | 61 | 59 | 96.72% |
Mila Maintenance - All Priorities & All Categories - L&Q KPIs - 2014
| Month | % On Time |
|---|
| Jan 2014 | 98.81% |
| Feb 2014 | 99.37% |
| March 2014 | 99.14% |
| April 2014 | 99.12% |
| May 2014 | 100% |
| June 2014 | 100% |
| July 2014 | 100% |
| August 2014 | 100% |
| September 2014 | 99.42% |
| October 2014 | 100% |
| November 2014 | 99.16% |
| December 2014 | 99.66% |
Priority E – Cat 1 – 1 Day – Target 100%
| Month | No. | On Time | % |
|---|
| Jan 2014 | 62 | 62 | 100% |
| Feb 2014 | 67 | 67 | 100% |
| March 2014 | 70 | 70 | 100% |
| April 2014 | 67 | 67 | 100% |
| May 2014 | 73 | 73 | 100% |
| June 2014 | 73 | 73 | 100% |
| July 2014 | 102 | 102 | 100% |
| August 2014 | 47 | 47 | 100% |
| September 2014 | 55 | 55 | 100% |
| October 2014 | 79 | 79 | 100% |
| November 2014 | 50 | 50 | 100% |
| December 2014 | 56 | 56 | 100% |
Priority U – Cat 2- 5 Days – Target 96%
| Month | No. | On Time | % |
|---|
| Jan 2014 | 0 | 0 | |
| Feb 2014 | 4 | 4 | 100% |
| March 2014 | 2 | 2 | 100% |
| April 2014 | 3 | 3 | 100% |
| May 2014 | 11 | 11 | 100% |
| June 2014 | 6 | 6 | 100% |
| July 2014 | 18 | 18 | 100% |
| August 2014 | 12 | 12 | 100% |
| September 2014 | 10 | 10 | 100% |
| October 2014 | 13 | 13 | 100% |
| November 2014 | 2 | 2 | 100% |
| December 2014 | 3 | 3 | 100% |
Priority R – Cat 3- 20 Days – Target 96%
| Month | No. | On Time | % |
|---|
| Jan 2014 | 445 | 443 | 99.55% |
| Feb 2014 | 377 | 374 | 99.20% |
| March 2014 | 459 | 54 | 98.91% |
| April 2014 | 447 | 443 | 99.11% |
| May 2014 | 416 | 416 | 100% |
| June 2014 | 455 | 455 | 100% |
| July 2014 | 461 | 461 | 100% |
| August 2014 | 408 | 408 | 100% |
| September 2014 | 487 | 484 | 99.38% |
| October 2014 | 460 | 460 | 100% |
| November 2014 | 288 | 287 | 99.65% |
| December 2014 | 352 | 352 | 100% |
Priority X – Cat 4- 40 Days – Target 96%
| Month | No. | On Time | % |
|---|
| Jan 2014 | 165 | 159 | 96.36% |
| Feb 2014 | 185 | 184 | 99.46% |
| March 2014 | 284 | 282 | 99.30% |
| April 2014 | 281 | 278 | 98.93% |
| May 2014 | 259 | 259 | 100% |
| June 2014 | 173 | 173 | 100% |
| July 2014 | 139 | 139 | 100% |
| August 2014 | 143 | 143 | 100% |
| September 2014 | 137 | 136 | 99.27% |
| October 2014 | 117 | 117 | 100% |
| November 2014 | 139 | 136 | 97.84% |
| December 2014 | 170 | 168 | 98.82% |
