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First Time Fix

  • Fixed 1st time – single visit, job completed first time
  • Fixed 2nd time – initial visit to assess non standard technical requirements, job fixed on second visit
  • Fixed 3rd time – initial visit to asses non standard technical requirements, second visit (error discovered), fixed third visit
Mila Maintenance – First Time Fix
Month 1st Time Fix 2nd Time Fix * 3rd Time Fix
April 2016 (295 jobs) 98.31% (290 jobs) 1.69% (5 jobs) 0.00% (0 jobs)
March 2016 (296 jobs) 94.59% (280 jobs) 5.41% (16 jobs) 0.00% (0 jobs)
Feb 2016 (267 jobs) 94.01% (251 jobs) 5.99% (16 jobs) 0.00% (0 jobs)
Jan 2016 (361 jobs) 94.30% (149 jobs) 5.70% (9 jobs) 0.00% (0 jobs)
Dec 2015 (361 jobs) 94.46% (341 jobs) 5.54% (20 jobs) 0.00% (0 jobs)
Nov 2015 (459 jobs) 94.99% (436 jobs) 5.01% (23 jobs) 0.00% (0 jobs)
Oct 2015 (497 jobs) 94.30% (480 jobs) 5.70% (29 jobs) 0.00% (0 jobs)
Sep 2015 (301 jobs) 94.68% (285 jobs) 5.32% (16 jobs) 0.00% (0 jobs)
Aug 2015 (449 jobs) 90.42% (406 jobs) 9.58% (43 jobs) 0.00% (0 jobs)
July 2015 (518 jobs) 96.91% (502 jobs) 3.09% (16 jobs) 0.00% (0 jobs)
June 2015 (540 jobs) 94.81% (512 jobs) 5.19% (28 jobs) 0.00% (0 jobs)
May 2015 (68 jobs) 76.47% (52 jobs) 23.53% (16 jobs) 0.00% (0 jobs)
Apr 2015 (108 jobs) 87.96% (95 jobs) 12.04% (13 jobs) 0.00% (0 jobs)
Mar 2015 (563 jobs) 74.25% (418 jobs) 25.22% (142 jobs) 0.53% (3 jobs)
Feb 2015 (378 jobs) 85.45% (323 jobs) 14.55% (55 jobs) 0.00% (0 jobs)
Jan 2015 (607 jobs) 85.01% (516 jobs) 14.99% (91 jobs) 0.00% (0 jobs)
Dec 2014 (565 jobs) 86.02% (486 jobs) 16.09% (79 jobs) 0.00% (0 jobs)
Nov 2014 (582 jobs) 81.62% (475 jobs) 17.87% (104 jobs) 0.52% (3 jobs)
Oct 2014 (703 jobs) 83.50% (587 jobs) 16.22% (114 jobs) 0.28% (2 jobs)
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