Mila Window and Door Maintenance are specialists in the repair, maintenance, and replacement of window and door ironmongery in the social housing, commercial office, health, and education sectors. Our expertise developed over 25 years of continuous trading makes us the leader in our field.
Mila Maintenance are regular commentators on issues affecting the industry we all work in. Click here to see our latest industry press stories and comments.
We currently have a 97% positive resident and client feedback rate. Resident satisfaction is a key measure of how we are performing as a business. Click here for more…
Click here to view some of our KPIs we use to monitor and measure our performance which further demonstrate the service levels and support we provide.
New! With our new solution any type/design of window a client might have in their high rise accommodation can be regenerated to create a more user friendly window.
We have completed over 1,000,000 repairs since we began trading, a landmark achievement and one which nobody else in our field can match. It tells us that we are doing the job the right way, and it tells our clients and their tenants that they are working with a company that knows exactly what it is required.
Repairing windows and doors is not only more cost effective than replacing them, it is also a very affordable way for social housing landlords to maintain the value of their assets, whilst contributing considerably to better communities and better places for people to live. Mila Window and Door Maintenance are able to offer a range of flexible and affordable solutions to social housing landlords.
We believe that maintaining window and door hardware is as much a duty of care for social housing clients as maintaining gas and electricity systems. A resident's care, their comfort, their safety, and their security is as much dependent upon the thermal and operational integrity of the windows and doors in their homes as it is on the safe working of any other products. It is for this reason that we have such a wide ranging and flexible range of services to support social housing landlords throughout the UK.
From our first day of trading over 25 years ago understanding that the properties we work in are not simply social housing dwellings, but are very much someone's home has been the guiding principle that underpins our service ethos. We have never varied from that principle and never will.
Showing courtesy and respect to the residents we work with is an extension of this ethos. It is something which all our staff and our field operatives embrace at all times; it is something we have always taken great pride in, and it is something we know our clients, and their residents appreciate.
We re-visit so many clients year after year as a part of our services that often we feel a part of them. Wherever and whenever we can, we like to put something back, and are delighted to have taken part in many community sponsored and community support initiatives.
Mila Window and Door Maintenance is delighted to announce that it is supporting a new under 8's football team – Staincross Rangers by providing the kit for their inaugural season in the local Charles Rice 5-a-side League.
Tristan Cooke Business Manager for Mila Window and Door Maintenance was delighted to make the commitment to the young team "It is great to see young kids doing something like this which will be so exciting for them. To have a nice kit just makes it all the more special and we are delighted to do our bit to give them a chance".
"Sponsoring the new kit for Staincross Rangers is a follow on to our work with another local youth team – the Royston Dynamos – it is us doing just a little bit to help kids have a sporting chance and to be a part of something positive".
Maintenance Director for Mila Windows and Door Maintenance Dave Cooke has announced that the company has become the latest big name sponsor of the growing Kidsafe initiative.
Designed to enable schools to provide information and learning for youngsters about the dangers in society without taking away their natural sense of adventure, Kidsafe provides information on key issues facing all people growing up today – drug awareness, stranger danger, racism and bullying, and road safety among others.
Dave comments, "much of the work we do on a day to day basis contributes to reducing health and safety risk for children living in high rise environments, or other social housing estates. Joining the Kidsafe scheme is a natural bolt on for us, and we are delighted to be playing a small part. We liked the fact that the contribution we are making is going directly to those it is intended for and we are happy to support those who are giving up their time to try to get these important messages across".
"It is a great initiative and one which we are delighted to join along with many large well known household names; we would encourage as many people as possible to support the initiative".
"Thank you to MILA and L&Q for the tickets they offered families of Enfield Island Youth Community Trust 'KIDS CLUB'. With the help of the tickets MILA provided we were able to take 68 children and adults to London Zoo. Parents said how the trip was a positive experience for them to see and learn new things as well as enjoy having a day with their community. One parent expressed how the trip gave her and her daughter good quality time together, an experience they could talk about afterwards. Two families renewed friendship as they walked round the zoo together having not seen each other since their children were in the same nursery. The children of two other families don't get to see each other now the children have moved to different schools, the children expressed how much they enjoyed a day with each other, and the parents were grateful for the opportunity to see the children play. One little girl didn't realise that meerkats were real and not just fluffy toys selling insurance.
All parents expressed their gratitude toward MILA and L&Q for helping make such a great day. As workers in the community, it was especially rewarding for my team to see a great community bond being formed through the shared experience of travelling, the excitement of the visit, having managers from MILA welcome the group, having the group photo and, of course, taking over the picnic area at lunch time! The only disappointment was that one of our children was not picked as a helper during the penguin presentation!"
James Musgrave, Children's Worker, Enfield Oasis Island Youth Trust
Maintenance Director Dave Cooke was proud to present the award for 'Tenant Liaison Officer of the Year – Landlord' at the April 2014 TPAS Northern Awards Dinner.
The last of the regional heats of the TPAS 2014 Awards was held at the Palace Hotel in Manchester and was attended by over 500 guests. TPAS – the 'Tenant Empowerment' organisation once again gave tenant groups from throughout the region the opportunity to showcase their efforts which go above and beyond the norm in trying to make their communities better places to live.
For Mila Maintenance it was an ideal opportunity to get further involved with the tenant groups, and they were delighted to play a part.
Dave Cooke commented "For us as a company which engages day in and day out with tenants and residents, it is entirely appropriate that we seek to get closer to them, to gain a better understanding of what is important to them, and to learn first hand what their expectations are from a supplier".
"There is no better way of us improving our business and our service levels, than to be involved directly with the people who are our ultimate customers".
"Sponsoring an award at their northern dinner was a way for us to give something back, and it was a truly fantastic day. Our congratulations go to all the finalists, not just the winners. You only realise when you are there just what a huge effort people make to try and improve their communities. We are proud to be associated with TPAS"
Mila Maintenance is delighted to be the sponsor of local youth football teams encouraging children to actively participate in sport outside of school hours.
Speaking for Mila Maintenance Business Manager Tristan Cooke who plays an active roll with the teams says "it is always good to see children participating in sport for their enjoyment and to develop a sense being a part of a team environment. There is great value for them, and they as well as ourselves get a lot out of it. We are delighted to be a part of it"